FAQs • Pipestone, MN • CivicEngage

What are the sewer fees on the utility bill used for?: The sewer user fee included on your utility bill is used to fund operation and maintenance of the sanitary sewer collection system and treatment plant. No property taxes are used to finance these operations. The sewer use fees collected must be adequate to fund the collection and treatment of wastewater. (However, sales tax and general obligation bonds may fund the expense of replacement of sanitary sewer pipes in the collection system).

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Utility Billing

1. When do I get my utility deposit returned?: Deposit is returned with interest after 12 months of prompt payments either as a payment or credit on your account.

2. I’m moving out of town what do I need to do?: Contact the City Hall at 507-825-3324 and notify them of the date you will be moving out and also any updated personal information. If you have City refuse, please let them know so they can pick up your blue garbage tote.

3. What are the sewer fees on the utility bill used for?: The sewer user fee included on your utility bill is used to fund operation and maintenance of the sanitary sewer collection system and treatment plant. No property taxes are used to finance these operations. The sewer use fees collected must be adequate to fund the collection and treatment of wastewater. (However, sales tax and general obligation bonds may fund the expense of replacement of sanitary sewer pipes in the collection system).

4. What is the garbage fee on my utility bill? I don’t have garbage service with the City?: This $7.25 per month fee is charged to every resident to help cover the cost of services we provide the City of Pipestone. For example, Spring City Wide Clean-Up, Fall City Wide Clean-up, Compost/Brush pile, branch pick up after storm, Fall leaf Pick up, and etc.

5. How do I start water service?: New customers who have not previously had City of Pipestone utilities in their name may either call the City Hall at 507-825-3324 or stop by the office. Existing customers that have had service in their name will request the necessary information to update the account and initiate services. A utility deposit of $125.00 is necessary to all new customers in the City of Pipestone.